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Special Order Payment

Special Order Payment

Special Order Payment
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Special Orders are orders that cannot be made from the "Products & Prices" page. For example, a person may want to switch from a subscription that costs one price to a subscription that costs a greater price. The difference can be paid here by making a "Special Order" for the difference in price. Another example would be when a fee must be prorated. In both of these cases the standard fees on the "Products & Prices" page would not apply. There is no practical way to make those fees accommodate an individual's special need.

This is where an individual can place a "Special Order" for the amount owed. Obviously the fee for the "Special Order" must be preset for each individual. That is why a password is needed for access to this page. We would not want people mistakenly placing orders here at odd prices for inadequately identified products and thinking they are simply getting a "Special" deal.  The price for any Special Order is set by Stock Disciplines in advance of the transaction. The "product description" will show a fee that is the prearranged amount due. This approach is necessary because the software cannot tell the credit card processor to charge your credit card unless the charge is associated with a specific product.  Thus we had to create a ficticious "product" to enable the software to forward the charge to ECI (the credit card processor).

When you place your "order," after clicking on "Submit" be sure to also click on "Done" before leaving. Otherwise, the transaction will not be registered by the system. It will be treated as "Incomplete" and nullified.